How to Resolve QuickBooks Error 404 Service Messages?

How to Resolve QuickBooks Error 404 Service Messages?

While using your accounting software, QuickBooks error 404 may pop up on your screen. The primary reason behind QuickBooks error 404 service messages is that your accounting program has failed to connect with the Intuit servers.

QuickBooks 404 error is likely to appear when the internet connection is poor or the system was not shut down properly. To find out more about the causes, read this guide till the end and fix the error.

What is Error 404 on QuickBooks and Error Type?

Confronting any failure while accessing the QuickBooks websites leads to QuickBooks error 404. The error may arise on any Windows version such as Windows 7, 8, 10, and XP. Moreover, you may find the error code 404 in different forms which are as follows:

  • Intuit Error 404
  • Service message Error 404
  • QuickBooks update error 404
  • QuickBooks error 404 pages not found

The error can appear in different forms but the error code (404) will be the same. Whenever you receive such errors, it is important to diagnose the cause so that you can execute the right troubleshooting method.

Why am I Getting a QuickBooks Error 404?

The primary cause of error code 404 is the slow network. However, there can be numerous factors due to which you confront this error such as:

  • Corrupted Windows Registry.
  • Presence of virus and malicious activities in QuickBooks and Windows computers.
  • QuickBooks files got deleted mistakenly.
  • Damaged QuickBooks files.
  • QuickBooks was not installed properly.

How Do I Fix a 404 Error Service Message in QuickBooks?

If you are bothered by error 404 QuickBooks cannot complete this update, then you should verify the internet speed. It is also important that your Internet Explorer is set as the default browser.

Apart from this, you can add QuickBooks as a trusted website, update the QuickBooks program or repair it if required. By updating Windows to the recent version, you can avoid certain errors. If this does not work then you can enable the selected startup mode on a Windows computer.

1: Check Your Internet Speed

Slow internet speed can create problems due to which you fail to access QuickBooks services. Hence, it is important to verify the internet speed of your Internet Explorer web browser.

  • Open the “Internet Explorer”.
  • Browse the website that you open most frequently.
  • If you spot any problem opening that URL then you should refresh the “Internet Setting”. Then, you can try again.
  • In case you find the “Page can’t be displayed” message on your screen then turn off the wireless router and try opening the URL again.
  • If you keep facing the same issue, you should restart your computer.

After verifying the internet speed, you can connect with the Internet service provider so that they can help with the issue. Or, you can continue following the other ways we will discuss further.

2: Set Internet Explorer as Default Browser

As is well known, the QuickBooks program supports Internet Explorer. If Internet Explorer is not set as the default browser, QuickBooks service messages error 404 are likely to appear.

To fix this out, you are required to set your Internet Explorer as the default browser. This can be done by following these steps stated below:

  • Open the “Run” dialog box by using the “Windows + R” keys together.
  • Start typing “INETCPL.CPL” in the “Run” dialog box.
  • Click the “OK” button or press the “Enter” key.
  • Switch to the “Programs” tab.
  • Select the “Make Internet Explorer the default browser” option.
  • After this, you will find the default apps in the “Web browser” section. Here, you can set “Internet Explorer” as the default app.

Once you fix the Internet Explorer as the default browser, you can continue browsing QuickBooks. The error should not be solved by now. If it is not then move to the next method.

3: Configure Internet Settings

By adding QuickBooks Intuit as a trusted website in Internet Explorer, you can get rid of QuickBooks service messages update error 404. All you are required to open Internet Explorer and go to the Internet Properties and add Intuit to the trusted websites.

Here are the detailed steps you can follow:

  • Open “Internet Explorer” on your computer.
  • Select the “Tools” option.
  • Click on the “Internet Options” option.
  • Move to the “Security” tab.
  • Choose the “Trusted Websites” icon.
  • Click on the “Sites” button.
  • When you see a box, write “Add this website to the zone”.
  • Then, add the URL of “Intuit”.
  • Ensure the “Require server verification (https:) for all sites in this zone” option remains unchecked.
  • Now, click the “Close” button.
  • Here the “OK” button has to be selected.

Once you add Intuit as a trusted website, you will not find any issues while working with QuickBooks.

4: Update QuickBooks Program

Due to the old version of QuickBooks, you may fail to perform certain actions. To avoid QuickBooks error 404 service messages, you should make sure that your QuickBooks software is up to date.

Let’s find the update and install it in the following steps:

  • Open your “QuickBooks” software.
  • Then, navigate to the “Help” menu.
  • Choose the “Update QuickBooks” option.
  • Click on the “Update Now” tab when you see the “Update QuickBooks” screen.
  • Here, delete the old updates you downloaded earlier. To remove them in bulk, mark all the boxes and click the “Reset Update” button.
  • Click on the “Get Updates” button.
  • Now the “OK” button has to be selected.

Now, you can close your QuickBooks program and relaunch it. As it restarts, you can press the Yes button when prompted to install the new updates. When done performing all the steps, you can restart your Windows PC and see if you find any errors.

5: Repair QuickBooks Desktop

If upgrading the QuickBooks program does not help then you can try repairing it. This way you can fix unwanted errors in your QuickBooks account.

  • Open the “Run” dialog box by using the “Windows + R” keys together.
  • Start typing “appwiz.cpl” in the “Run” dialog box.
  • Click the “OK” button or press the “Enter” key.
  • When you find the list of downloaded programs, scroll down to your “QuickBooks”.
  • Now, double click on the “QuickBooks App”.
  • Select the “Uninstall/Change” button.
  • Now, the “Continue” button has to be chosen.
  • Press the “Next” option.
  • Now, click on the “Repair” option.
  • Press the “Next” button.

After implementing these instructions given above, you can wait and let the software be repaired. Once done, you can click the Finish button. Later, you can restart your program.

6: Update Windows Computer

A Windows computer can bring errors if it is running the older version. To avoid such errors, it is necessary to update Windows operating system to the latest version. You can follow these steps to do so:

  • Click on the “Windows” icon located on the bottom left.
  • Write “Settings” in the search bar.
  • Then, select the “Settings” app once it appears in the result.
  • Switch to the “Update and Security” option.
  • Click on the “Windows Update” option.
  • Choose the “Check for Updates” option.
  • Hit the “Restart Now” button.

When your system restarts, the new updates will start installing on your computer. Then, you can check if you can access the websites on your Internet Explorer.

7: Adjust System Settings

Configuring your system is as important as configuring QuickBooks. If you have not enabled the Selective Startup mode then you should enable it.

  • Open the “Run” dialog box by using the “Windows + R” keys together.
  • Then, write “MSConfig” in the text field.
  • The “OK” button has to be selected.
  • From the “System Configuration Utility” screen, allow the system configuration to open.
  • Then, switch to the “General” tab.
  • Click on the “Selected startup” option. Make sure you don’t choose the “Load Startup” option.
  • Now, press the “Save” and “OK” options respectively.

As you follow these steps, restart your Windows computer. This will take you to the Selective Startup Mode automatically. After that, you can access your QuickBooks program:

  • Open the “Run” dialog box by using the “Windows + R” keys together.
  • Then, write “MSConfig” in the text field.
  • The “OK” button has to be selected.
  • From the “System Configuration Utility” screen, mark the “Normal Startup” box.
  • Press the “OK” button.

When done following these steps, you can restart your device. Now onwards, your system will run in selective startup mode.

8: Adjust Internet Options

By adjusting the internet settings, you can get rid of webpage errors. Here, you just need to enable the TLS 1.0 option in the Internet Options. Follow these steps to know the detailed steps:

  • Make sure all the tabs and windows are closed on your computer.
  • Open “Internet Explorer” on your computer.
  • Select the “Tools” option.
  • Click on the “Internet Options” option.
  • Now, move to the “Advanced” tab.
  • After that, select the “Advanced Settings”.
  • Here, you can mark the “Use TLS 1.0” and “Use TLS 1.2” boxes.

Note: You may not see these options if you are using the old version of “Internet Explorer”. If that is the case, you can go downwards and mark the “TLS 1.2” option.

  • After that, choose the “Use TLS 1.0” checkbox. Users have to ensure that “TLS 1.0” and “TLS 1.1” are not chosen.
  • Press the “OK” button.

After adjusting the Use TLS settings, you can restart your computer. This will allow you to access QuickBooks through the server.

Conclusive Lines

If you have stumbled upon “error 404 QuickBooks cannot complete this update” you don’t need to worry about it. This error can be resolved if you perform the right troubleshooting methods. Here, we have shown all the best ways to kick out QuickBooks error 404.

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