Why QuickBooks Database Server Manager Stopped Working?

Why QuickBooks Database Server Manager Stopped Working?

QuickBooks Database Server Manager is a service that allows several QuickBooks users to access the company files and database stored on the hosted server. However, the probability of receiving an error is high when multiple users work on the same hosted server. Sometimes QuickBooks Database Server Manager stops working due to which users cannot perform certain actions with their company files. If your QuickBooks database server manager stopped working, you can repair it following easy technical methods.

Why Do You See “QuickBooks Database Server Manager Has Stopped Working” Error?

There can be numerous reasons behind the QuickBooks errors. If the QuickBooks database server manager starts then stops working, it is because of certain reasons. Here we are listing the causes and symptoms of the QBDBMgrN errors.

  • Windows firewall prevents QuickBooks programs from accessing the internet.
  • QuickBooks Database Server Manager is not installed properly.
  • Firewall installation is irregular.
  • You will receive multi-user mode errors.
  • You cannot write the company file.
  • QuickBooks Database Server will not be able to update.
  • QuickBooks network file problems can also be encountered when you see “QBDBMgrN is not running on this computer” on your screen.

How to Fix “QuickBooks Database Server Manager Status Stopped”?

If the QuickBooks database server manager starts then stops working then you should configure the server manager. For instance, you can restart the Database Server Manager Service, download Windows firewall updates, repair QuickBooks Desktop and reinstall it if needed.

Apart from this, users should make sure that the Windows operating system is up to date, check QuickBooks hosting settings, add database server manager to the firewall, and run the QuickBooks File Doctor tool if required.

For your better understanding, we are explaining each method.

1: Download Windows Firewall Updates

By downloading new firewall updates, you will not only get the latest security updates but it will also make sure that Firewall does not block QuickBooks from accessing your company files.

To check and install the new firewall updates, you can go through the following steps:

  • Use “Windows + R” keys on your keyboard. This will open the “Run” dialog box.
Window R
  • Then, type “Control Panel”.
  • Hit the “Enter” key.
  • Go to the “System and Security” option.

Tip: Type firewall.cpl command in the Run dialog box. This will directly open the firewall settings.

  • Click on the “Windows Firewall” option.
  • Select the “Check for Updates” button located under the “Update your Firewall Settings” section.
  • If your computer finds any updates, click on the “Use Recommended Settings” and “Update Now” option.

After you follow these steps, you can wait for the updates to be installed. Then, you can restart the computer and launch QuickBooks to verify if you encounter a “QuickBooks database server manager stopped” error.

2: Restart Database Server Manager Service

Since the error is associated with the QuickBooks database server manager so you can try restarting this service in QuickBooks. For that, we will use the Run dialog box to search the QuickBooks database server manager and restart it.

Here are the detailed steps for the same:

  • Use “Windows + R” keys on your keyboard. This will open the “Run” dialog box.
  • Then, type “services.msc”.
  • Hit the “Enter” key.
  • Scroll down and locate the “QuickBooks Database Server Manager Service”.

Note: These services may appear as QuickBooksDB26, QuickBooksDB27, or QuickBooksDB28. Here, 26 stands for QuickBooks version 2016, 27 stands for QuickBooks version 2017, or 28 stands for QuickBooks version 2018.

  • When you find the “QuickBooks Database Server Manager Service”, click right on it and hit the “Restart” button.

As you restart the service, you can launch QuickBooks again. If you are not able to access the company files and data properly then you can move to the next solution.

3: Repair QuickBooks Desktop

If the QuickBooks database server manager starts then stops then you should try repairing the current version of your QuickBooks software. This can be done through the Run dialog box.

  • Use “Windows + R” keys on your keyboard. This will open the “Run” dialog box.
  • Then, type “appwiz.cpl” in the text field.
  • Hit the “Enter” key.
  • Now, scroll down and reach the “QuickBooks” program in the list of the installed programs.
  • Here, click twice on the “QuickBooks app” and choose the “Uninstall/Change” option.
  • Press the “Continue” button.
  • Click the “Next” button.
  • Go to the “Repair” option.
  • Hit the “Next” button.

Once you are done implementing these steps, you can wait for the software to be repaired. After that, click on the Finish button and restart your program.

4: Reinstall QuickBooks Desktop

Even after repairing the QuickBooks software, if you are still finding the “QuickBooks database server manager stopped” error then you should try to uninstall and reinstall the software.

  • Use “Windows + R” keys on your keyboard. This will open the “Run” dialog box.
  • Then, type “appwiz.cpl” in the text field.
  • Hit the “Enter” key.
  • Now, scroll down and reach the “QuickBooks” program in the list of the installed programs.
  • Here, click twice on the “QuickBooks app” and choose the “Uninstall” option.
  • Follow the on-screen instructions to clean company files from your computer.
  • After that, visit the “QuickBooks download page”.
  • Choose your country and the version of the QuickBooks program.
  • Click the “Search” button.
  • Click on the “Download” link.
  • Save the “QuickBooks download file” on your computer.
  • Follow the instructions given on your screen.

When you are reinstalling the QuickBooks program, you may require product registration details. After adding all the details correctly, you can restart your Windows computer and check if there is an error while using QuickBooks.

5: Download Windows Updates

Running Windows systems with outdated versions may create conflicts between programs. As a result, you fail to perform certain programs properly. In this method, we will search for the new updates for your Windows computer and update the system to the latest build.

  • Use “Windows + R” keys on your keyboard. This will open the “Run” dialog box.
  • Then, type “Control firewall.cpl”.
  • Hit the “Enter” key.
  • If you find any updates, click on the “Update Now” button. Also, make sure that you use the “Recommended Settings”.

Once the new updates are installed on your computer, you can restart your PC. Thereafter, try accessing the company files in QuickBooks.

6: Add QBDBMgrN Service to Firewall and Ports

To add QuickBooks Database Server Manager Service, you need to create an inbound and outbound rule. This will allow QuickBooks to perform efficiently. This can be done directly from the Control Panel.

Let’s show you how to allow the connection in Windows Firewall in the following steps:

  • Select the “Start” button located on the bottom left.
  • Type “Windows Firewall” in the search bar.
  • Select the “Windows Firewall” option from the programs lists.
Windows Firewall
  • Click right on the “Inbound Rules” option from the “Advanced Settings”,
  • Click on the “New Rule” option.
  • From the “Programs” section, go to the “Next” button.
  • Click on the “This Program Path” option.
  • Now, browser the QuickBooks file location.
  • Click on the “Next” button.
  • Select the “Allow the Connection”.
  • Click on the “Next” button.
  • Here, you need to make sure that the boxes are checked.
  • Once done, click the “Next” button.
  • Now, type the name for your new rule.
  • Click on the “Finish” button.

To create the outbound rule, you can repeat the same procedure. Just make sure that you select the Outbound Rule instead of the Inbound Rule. By adding QuickBooks to the exclusion list in the Windows firewall, you can easily get rid of the “QuickBooks database server manager has stopped working” error.

7: Check Hosting Settings

It is important to verify your hosting settings on the server and the workstation of the user. If the multi-user access is disabled, you need to enable it from the Utilities.

To verify the hosting settings, you can carry out the following instructions:

  • Launch “QuickBooks” on the workstation of the user.
  • Go to the “File” option located on the top left.
  • Click on the “Utilities” option.
  • Choose the “Stop Hosting Multi-User Access” from the options.
Check Hosting Settings in QuickBooks

Note: If you find the Host Multi-User option, it indicates your QuickBooks hosting settings are properly configured on the workstation.

  • Now, switch to your server computer and launch QuickBooks on that.
  • Click on the “File” tab.
  • Choose the “Utilities”.
  • Here, you need to ensure that the “Stop Hosting Multi-User Access” option is available. In case you don’t find this option then you have to select the same option. This way you can switch to the Multi-User Access mode.

After verifying your hosting settings on the server, you can refresh your computer or QuickBooks program and check if you see any error.

8: Download QuickBooks File Doctor Tool

QuickBooks File Doctor tool helps you to repair your company files. This tool can be used from the QuickBooks Tool Hub. If you don’t have this tool, download and run it following these steps:

  • Download “QuickBooks Tool Hub” on your computer. Update QuickBooks to the latest version. If not, update it to get better results.
  • Now, use the “Ctrl + J” keys in order to launch the web browser.
  • Click twice on the “QuickBooksToolHub.exe” file to proceed with the installation.
  • Here, agree to the conditions.
  • Then, follow the instructions given on your screen.
  • Now, launch the “QuickBooks Tool Hub” by clicking on its icon from the desktop screen. Alternatively, you can search the tool using the Windows search bar.
  • When the tool is opened, click on the “Company file” section located on the left.
  • Then, click on the “QuickBooks File Doctor” to repair the company files.
QuickBooks File Doctor
  • Here, you need to select the “Check both File Damage and Network Connectivity” option.

After performing these steps, you can wait for the tool to repair the technical glitches. Once done, you can open the QuickBooks program and check if you see the “QuickBooks database server manager stopped” error.

Endnote

QuickBooks Database Server Manager can bump into errors anytime. Since the service can be accessed by multiple users so it is obvious to receive errors unexpectedly. If you encounter the “QuickBooks database server manager status stopped” error then you implement the solution we have given in this guide.

If you use QuickBooks for Mac and are facing a crash catcher on QuickBooks Mac, check out this guide to get the easy solutions.

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