Sage Printer Not Activated Error Code 20: How to Fix This Problem?

Sage 50 software application comes with versatile features. However, finding technical issues with the same software is one of the problems a user may encounter. Sage printer not activated error code 20 displays when you try to send an email, share PDF, or print any report using the Sage software. If you are wondering why you are viewing this error message and how to get rid of it, we will assist you with the right details.

In this comprehensive guide, we will draw your attention to the causes of the “Printer not activated error code 20 Sage” error. Along with this, you will explore a number of ways to fix the error.

Table Of Contents

show

Why Do You See “Sage 50 Printer Not Activated Error Code 20?
How to Fix Sage Printer Not Activated Error Code 20?

1: Run Sage 50 Software as an Admin
2: Correct the Wrong Amyuni Document Converter
3: Fix Settings for Customized Forms
4: Delete the Email Writer and Run Repair on Sage

Why Do You See “Sage 50 Printer Not Activated Error Code 20?

Sage software allows you to generate invoices and submit them. If you are facing difficulties generating or printing these invoices, you must be viewing an error that your Sage software is unable to generate the PDF file. There can be the following reasons behind such issues:

If User Account Control (UAC) settings are turned on, it may create conflicts while printing the invoice.
Incompatible email programs can also cause issues.
A destroyed or damaged window profile may also bring printing errors.
You may encounter Sage printer not activated error code 20 when the Microsoft update installation is failed.
If the email writer is damaged, you may have problems while creating PDF.
Damaged customized forms can also be the reason that you are unable to print the invoices.
Incompatible printer drivers or the corrupted drivers can also cause problems while printing.

Printing issues can occur due to different reasons. Some of them have been discussed above. If you resolve these problems, it would be easier for you to create PDFs in QuickBooks. Let’s find how you can fix the “printer not activated error code 20 Sage” error.

How to Fix Sage Printer Not Activated Error Code 20?

To get rid of printer errors in Sage software, you can implement the troubleshooting methods depending on the causes you have diagnosed. The first thing you have to make sure of is to run the Sage software with admin rights. Thereafter, you should fix the wrong Amyuni Document Converter, repair customized forms, remove the Email Writer, and repair Sage software.

Your Windows computer can also create conflicts between programs. As a result, you encounter Sage printer not activated error code 20. To avoid such errors, you should update your Windows computer to the latest version and repair Windows Registry. For better vision, we are explaining each method with detailed steps:

1: Run Sage 50 Software as an Admin

Running the Sage 50 software without using an administrator, you may not have the privilege to perform every action. This could also be the reason that your software is unable to create PDF because User Account Control (UAC) is blocking the Sage email writer. To avoid these conflicts, you are required to run Sage 50 software as an administrator. For this, you can do the following:

Before getting started, you need to make sure that no window or tab is opened on your computer.
Then, you can find the “Sage 50” software icon that should be available on the desktop.
Now, click right on the software icon and choose the “Run as Administrator” option.

As you perform these steps, the Sage 50 software will run with admin rights. This means you can generate invoices and send them without confronting any error with the Sage printer or email writer.

2: Correct the Wrong Amyuni Document Converter

Incorrect Amyuni Document Converter can also bring errors related to the printer. If you select the Amyuni Document Converter 550 driver tool, it may allow you to print invoices.

To proceed with this, you can go through the Control Panel. From the Driver and Printers section, you just need to click right on the Sage 50 E-mail Writer, choose the Printer Properties, move to the Advanced tab, and select the Amyuni Document Converter 550 driver tool. You can also check out the following steps:

Close the “Sage 50” software if it is running on your computer.
Then, open the “Control Panel”.
Once opened, move to the “Devices and Printers”.
After this, click right on the “Sage 50 E-mail Writer” option.
Select the “Printer Properties” option.
Here, you are required to switch to the “Advanced” tab.
Select the “Amyuni Document Converter 550” driver tool.
Press the “OK” button.

Once you are done following these steps, launch the Sage 50 software and check if you can easily print. If not then we have more solutions to fix the Sage 50 printer not activated error code 20.

3: Fix Settings for Customized Forms

As we specified earlier, damaged customized forms can also be the reason you are unable to print the invoices. Hence, you should follow these steps where you will have to set the Sage Email Writer as a default printer. There are other steps you need to perform such as:

Use “Standard Form” or “Standard Report” to email or print the balance sheet.
Then, set the “Sage Email Writer” as a default printer option.
Now, you can shut down the “Sage” software.
After this, click on the Windows “Start” menu.
Here, you can click on the “Devices & Printers” option.
At this point, you have to be sure that the “Sage Email Writer” software is not the default printer.

This will help you to resolve the issues with the printer. Also, remember that when you proceed with printing, don’t choose Sage Email Writer or printer.

4: Delete the Email Writer and Run Repair on Sage

If you are having conflicting issues with the Email Writer, we would suggest you remove it from the Device and Printers section in the Control Panel. In addition, you should run repairs on Sage software to avoid any kind of conflictions. Continue following these steps for better details:

Make sure that the “Sage” software is not running on your computer.
Then, use the “Windows + R” keys together on your keyboard. This will open the “Run” dialog box.
Here, you can type “Control Panel” and press the “OK” button.
When the “Control Panel” window opens, click on the “Devices and Printers” option.
Now, click right on the “Sage 50 E-mail Writer v3”.
After this, choose the “Remove Device” button. You can also remove the other Sage Email Writer or Peachtree Email Writer.
Now, you can pick any available printer and click on the “Print server properties”.
Thereafter, you can move to the “Drivers” tab.
Select the “Amyuni Document Converter 550” and click on the “Remove” button.
Click on the “Remove driver and the whole driver package”.
Press the “OK” button.
Now, return to the “Print Server Properties” page.
Move to the “Drivers” tab.
Click on the “Amyuni Document Converter 500 or 300” if available.
Then, choose the “Remove driver and driver package”.
Hit the “OK” button.
At this point, you are required to run the repair for Sage software.
Then, use the “Windows + R” keys together on your keyboard. This will open the “Run” dialog box.
Here, you can type “Control Panel” and press the “OK” button.
When the “Control Panel” window opens, click on the “Devices and Printers” option.
Now, click right on the “Sage 50 E-mail Writer v3”.
Select the “Printer properties”.
Click on the “Ports” tab.
Choose the “Add Port” button.
Now, click on the “Local Port”.
Select the “New Port” button.
Here, you need to enter “PDF1” as your port name.
Once done, click on the “OK” button.
After this, switch to the “Advanced” tab.
Click on the “Enable advanced printing features” option.
Hit the “Apply” button.
Click on the “Print directly to the printer” option.
Click the “Apply” button.

As you apply these settings, you can close the windows and then reboot your Windows computer. This will repair your problem related to the Sage printer not activated error code 20.

To Conclude

Printer errors can occur due to the incorrect settings of your Sage 50 software. If you fix the UAC settings, complete Microsoft update installation, repair Email Writer, printer drivers, and customized forms then you can easily resolve the printing errors. We have shared a few effective solutions for the printer not activated error code 20 Sage error. Implement these methods carefully.

Sage error codes can appear in different forms. If you are facing any of the following errors in your Sage software, read these guides to solve the errors: